Author Archives: wcw

A quirky, loveable Malaysia


Colourful Malaysia: The Visit Malaysia Year 2026 campaign was launched in Sepang on Monday, but there is there is plenty of work to be done before we roll out the carpet for visitors next year. — Bernama

THE Visit Malaysia Year 2026 campaign has been launched and there is plenty of work to be done before we roll out the carpet for visitors next year.

Every Malaysian must be involved to make tourists feel welcome. The frontliners, especially the Immigration officers, for one, need to learn to flash their smiles.

For some reason, Immigration officers, everywhere around the world, just look stern and unwelcoming. Every day is a bad day for them and a frown seems to just be part of their starched uniform.

I am not sure if they still wear the “Put On A Smile” button. Probably not. It would be an ironic flop.

The truth is: They should actually be our tourism ambassadors, and it helps to just say, “Welcome to Malaysia” to as many visitors as they can.

The long queues at the KL International Airport will end, or at least, be shorter soon with more autogates being installed. That could be the answer to the frustrations of the frowning officers.

Then, there are the Customs officers. It would be nice and professional if they are seen to be attentively working standing up while on duty.

Most times, they are just seated. I, for one, am not complaining as it means they are ignoring me instead of subjecting me to a full check. And I can get out of the airport and go home quickly.

Still, they need to be seen to be working when on duty.

The arrival area at KLIA is a chaotic mess, really. Unlike at our airport, most countries do not have arrival pick up areas for private vehicles. These vehicles must be left at those multistorey car parks.

You can drop off passengers at designated spots, yes, but never pick them up upon arrival.

Our airlines – Malaysia Airlines, Firefly and AirAsia – really need to be super conscientious with their departure and arrival times. Constant delays will be bad for Visit Malaysia Year.

Then there’s the luggage carousel. The slow arrival of luggage at KLIA is a long-standing embarrassment, literally. Passengers just have to stand around for a long time and wait.

I know we are notorious for “Malaysian Timing” but that “on the way” excuse should not show up at our airports. More about that later.

There are plenty of positives, too. Malaysia is a safe place, unlike London or Paris, where pick-pocketing is rampant.

Our watchful cops are everywhere, sometimes even hiding under the trees and underpasses.

For some reason, though, the traffic cops always seem to be stopping migrant workers. I think they may be checking if they are getting the minimum wages from their employers.

Also, we need to improve ourselves as ordinary Malaysians. We want to be seen in a positive light.

We don’t want to appear on TikTok, YouTube, or Instagram for the wrong reasons.

We all take pride in our Malaysian food. No matter which culture it comes from, it’s tasty and delicious – but cleanliness is also important.

We often sit next to a filthy longkang without a second thought but that’s unacceptable to many visitors. Singapore has beaten us flat in this area with its clean food courts.

Our local governments also have to put a stop to toilet rolls being used at many roadside warung. These stall holders need to understand that these are not serviettes. They are meant to serve a different purpose and it does not involve eating.

We can take pride in the fact that English is widely spoken in Malaysia. That’s definitely an asset.

Indonesian, Chinese and Indian tourists would also have no problem moving around as we can speak their languages too.

You won’t be fined for jaywalking, unlike in Singapore. But a word of warning to tourists, our delivery boys are colour blind at the traffic lights and they never seem to be penalised. Be careful at traffic lights as you risk being run down by these delivery boys who cannot see red.

Now, let’s talk about the “Malaysian Timing” or our tolerance for being late.

It is best that we forewarn visitors that when we say we are “around the corner” it actually means “I have just left the house”.

When we say “just 10 minutes away” – it’s actually more like a 30-minute delay.

Of course, as first timers to Malaysia, you will regularly hear “Bad traffic jam, Boss, sorry”.

You will love Malaysia because we are a nation of friendly, helpful and loving people. We love to forgive and pardon people.

Politics is also a passion in Malaysia. There is a lot of noise and drama. Don’t be alarmed, though. Unlike other countries, our protests are often short and peaceful.

Unlike the Thais, or South Koreans, we can’t be on the streets for more than two hours. We need to go and eat after that.

That’s why our best protest spots are at Kuala Lumpur’s Jalan Tuanku Abdul Rahman, preferably outside air conditioned malls, so we can shop later. Or at places with plenty of shade, like Padang Merbok also in KL.

Only the big Bersih protests were exceptions.

Finally, we are not just law abiding but we can debate over legal jargon for weeks.

The most used term now is “addendum” and most of us can give lengthy opinions. Never mind if we had never heard of this word until last week. Many of us seem convincing or maybe just confused.

It’s a word that has now encroached into our daily lives. My better half always has the last word whenever we get into a quarrel. But now, I can ask her to “read and understand” my addendum after the argument is over.

A friend says he has no idea what an addendum is but he has been placed under “house arrest” by his wife. His wife won’t let him go to meet his friends at the pub.

For visitors, you may be lost in this Malaysian quirkiness, but you will soon get used to it, and love it here.

Digging for dinos: Malaysian paleontologist Dr Rummy’s fossil-finding adventures


Dr Paul Rummy combs the desert of China and neighbouring parts of Central Asia looking for bones of dinosaurs, crocodiles, fishes, birds and other ancient lives dated back millions of years ago.

KUALA LUMPUR: Malaysian fossil scientist Dr Paul Rummy combs the desert of China and neighbouring parts of Central Asia looking for bones of dinosaurs, crocodiles, fishes, birds and other ancient lives dated back millions of years ago.

While Dr Henry Walton ‘Indiana’ Jones is a fictitious character in the Hollywood movies, this Kuantan-born associate researcher is a real person who gets his hands dirty, under the scorching sun, looking for these forgotten creatures.

Dr Rummy works at the Institute of Vertebrate Paleontology and Paleoanthropology, Chinese Academy of Sciences, essentially for the study of ancient vertebrate animals and ancient humans.

The Chinese-speaking scholar is also a graduate of the prestigious Tsinghua University, which is China’s top university.

”My job involves collecting materials from excavations and piecing them together to determine what animals they belonged to.

”I analyse the morphological features of these remains to identify whether the extinct animal is related to a known species or represents something entirely new to science.

”This process requires a deep understanding of the subject and a great deal of time and patience – sometimes, the answer appears suddenly, like a “Eureka!” moment,” he said in an interview.

Dr Rummy, 39, is currently working on several subjects, particularly focusing on ancient crocodilians.

”Crocodiles have existed for millions of years, long before the present day, and studying their history provides fascinating insights into their evolution. I am also involved in research on trace fossils, and dinosaur faunas, and even touch on the topic of palaeontology ethics.

”There is a lot of hard and detailed work. Certainly not as glamorous as in the movies, as in the past years, I have worked both on body fossils and trace fossils, such as fossilised poop, too.

”Footprints, and other evidence of ancient life preserved beneath our feet. These traces, locked in time, hold incredible information, but uncovering their secrets requires expertise and persistence,” he said.

Beyond research-based work, Dr Rummy has to work with stakeholders on a variety of projects, ranging from excavation to exhibition, popular sciences and museum-related tasks.

He said his responsibilities are a balance between fieldwork and office research, adding that there is no fixed schedule.

”It’s not a typical 8am to 5pm job. Instead, you work around the clock, often seven days a week, driven by tasks, scientific questions and the pursuit of answers.

So, how did his journey begin?

”I never knew what palaeontology was until the subject found me. I had the opportunity to transition my focus from conserving endangered animals to studying creatures that went completely extinct millions of years ago.

”Throughout my childhood, ancient giant creatures seemed like they only existed in malls, theme parks, or movies. It wasn’t until I enrolled in a PhD programme that I realised the paleo world was far more fascinating and profound than I had ever imagined. It’s about deep time – something that stretches back over 100 million years, encompassing all the animals and plants that once thrived on Earth,” he explained.

Dr Rummy said he applied for a Master’s degree programme at Tsinghua University in 2014 because it offered courses in English along with a full scholarship.

”My time at Tsinghua was incredible – the environment was excellent, and everything I needed to succeed in my studies was readily available.

”The motivation and support I experienced there inspired me to pursue a PhD at the University of the Chinese Academy of Sciences. Both universities are ranked among the top in the world, and I feel extremely fortunate to have had the opportunity to study at these prestigious institutions,” he said.

On his memorable experiences, Dr Rummy shared about his adventure in Harbin on an autumn evening.

”We had spent the whole day searching with no success, and just as we were about to call it a day, we discovered a 90-million-year-old complete skeleton. It was indeed an unforgettable moment,” he said.

Dr Rummy said his colleagues recently found a two-million-year-old Sabretooth cat poo in Longgupo, Wushan in China.

”These are known as coprolites, and the study of fossilized excreta is often overlooked in palaeontology. However, coprolites act as time capsules, offering insights that bones alone cannot provide.

”They can reveal dietary information about the organism, as well as important clues for paleoclimatic and paleoenvironmental studies. Additionally, they preserve data on taphonomy and more,” he said.

He also shared the rare case of finding a dinosaur remains in an area located within the Yanji town in Jilin Province, in northeast China.

”The local government took this discovery seriously and invested considerable efforts in preserving the site, which was originally a housing construction project,’’ he said.

He credits his supervisor, Prof Xu Xing, a director of his institute, for the opportunities that he has given to him, including his guidance.

Dr Rummy, who learned Mandarin when he was in school in Malaysia, has a five-year-old daughter, who shares the same curiosity as his father, and “keeps snakes as pets”.

”Beijing has truly become our home, and the Malaysian expat community here has become like a family to us. During festive seasons, we often come together to enjoy nasi lemak, making it a special tradition to stay connected with our roots,” he added.

An overly excessive approach to an isolated tragedy

There must be better ways to handle the problem.

The death of four people at the New Year’s Eve concert in Bandar Sunway recently was a tragedy but it was still an isolated incident.

The temporary suspension of all concerts pending a review by the police is already a knee-jerk reaction. But the proposal by the Selangor state government that all concert-goers are screened first is a tall order.

It is ridiculous to suggest that urine tests be conducted for concert-goers.

The state government must be very ambitious to expect thousands of attendees to undergo such a screening as a condition to attend a concert.

If we do this, as state executive councillor Ng Suee Lim suggested, as part of the standard operating procedure (SOP), then we may very well be the first in the world to do such a thing.

It will be interesting to know how such an SOP can be enforced and, for that matter, how any form of detection can be carried out effortlessly with tens of thousands of people entering the stadium or concert venues, as pills or forms of drugs can easily be concealed.And while we are on this subject, why not just extend it to football matches and political gatherings?

The state local government and tourism committee chairman has good intentions but he has to think of a more workable approach. Even with the most foolproof of scanners, as installed at airports, there will be some who slip through.

Bag checks and security wands are already common practices that are used at many concert venues.

Last week, the Selangor police imposed a temporary halt on all concerts until it completed a probe into the death of the four at the Pinkfish Countdown 2024 concert.

Selangor police chief Comm Datuk Hussein Omar Khan said the immediate order will remain in force until his team is confident that organisers are able to guarantee they can control concerts, especially to prevent criminal elements such as drug distribution at such events.

With due respect, isn’t it the job of the police rather than untrained concert organisers?

Their main job is to ensure the show goes on smoothly and the crowd is properly controlled.

It is important that SOPs are tightened and the public is reminded that prohibited items are banned at concert venues, but it is better that the Selangor state exco members sit down with stakeholders to come up with reasonable measures.

It does not make sense for these exco members, with no experience in holding concerts, to decide on punitive measures without considering their practicality.

Music tourism is a multi-billion ringgit revenue earner for Malaysia, especially Kuala Lumpur and Selangor.

In 2023, the country reportedly lost RM1bil in potential entertainment receipts after concerts were scrapped amid stringent rules and protests from religious parties, particularly PAS.

The spillover benefits from music tourism include airlines, hotels, restaurants, shops and limo and e-hailing drivers.

There has to be a multifaceted approach that includes prevention, education, enforcement, and creating a safer environment.

It will be good if organisers push a zero-tolerance policy for drugs, both in event advertisements and on-site signage.

But if we want show promoters to be responsible for security, then they have to seriously consider hiring auxiliary police or undercover cops to monitor potential drug-related activities.

Here, we are not talking about Rela personnel or security guards from Nepal but qualified security officers with enforcement backgrounds.

Perhaps the Selangor government can impose a mandatory requirement for public broadcasts before the show begins warning against drug abuses and the penalties that users and pushers will face.

Ultimately the battle against drug abuse can be better channelled through education.

We should not let a small group of junkies spoil the show.

None of us deserve to be punished for the irresponsible actions of these people.

A new year, with more of the same

WELCOME to 2025. It’s a brand new year and like many Malaysians, we readily look forward to a better year.

I am a fervid optimist but also a realistic person. I have also learnt to exercise more patience and tolerance as I get older.

As I prepare to turn 64 in the coming months, there is no longer any need to pull my hair out over minor irritations, especially when losing hair is already a major concern.

It’s good to be idealistic but many things will simply not change. Let’s face it.

It’s like our perennial reminder at the mamak shop for teh tarik to have less sugar. You can be sure it will still come sweet….

Also, it’s an exciting year ahead. We have two important items in our diary and the world will set its eyes on us.

Malaysia is now the chairman of Asean, and we will use the occasion to kick off Visit Malaysia Year 2026.

We are happy to welcome foreigners to our lovely country, even if some of us see red over the flying of a foreign flag.

China tourists need to understand local sensitivities but they are welcome to fly the red Arsenal or Liverpool flags, though! I’m not sure if China football fans still have any enthusiasm for Manchester United now.

Tourists also love our durians and other food, that’s for sure. But it may not be enough to drive arrival numbers up in a massive way.

One option may be to convince tourists to come over to enjoy our monsoon season on the East Coast. We may call one lawmaker who suggested that last year ignorant but floods would be something to think about.

Why not? We could make Thailand’s Songkhran water festival look like child’s play.

And for once, some puritanical political party lads won’t complain about visitors in drenched clothing, probably provocative to them in normal circumstances.

Surely they cannot impose a decree to say that tourists must always be in dry clothes at all times during the wet season?

Kedah, another tourist hinterland, has to wake up. Something must be happening in neighbouring Hatyai, Thailand.

Over the weekend, 500,000 people – mostly Malaysians – flocked to this southern Thai town. We can assume they are mainly northerners.

News reports said they were there for the “affordable, delicious and authentic halal Thai food”.

During Malaysia Day last year, millions reportedly spent RM100mil in five southern Thai provinces.

This is unacceptable, really. Patriotic Malaysians, especially from Kelantan, Kedah, Perlis, and Terengganu, should be spending RM100mil in their own beloved states.

It isn’t good when Hatyai is preferred over Langkawi Island, which has been getting bad press as a dull place.

But I am not buying these narratives which aim at making us look bad. How can halal food in southern Thailand be more halal than those in Kedah and Kelantan?

We would want to see Thais coming over to Kelantan, for example, for a change because it serves real, authentic, and affordable halal food.


We have it too: Penang is the best place for real, authentic, affordable food – halal (below) or non-halal. There is no need to travel to Thailand for a delicious meal, says the writer. — The Star


I have lost count of my many trips to Hatyai because I am from Penang, which is just a short trip across the border.

I took an “uncle” to watch a “tiger show” and after an hour, we were utterly disappointed.

Scam was not an oft-used word then but we didn’t see any tigers at all. I had a tough time pacifying the flabbergasted uncle, who was still complaining about being cheated, even after we returned to Penang.“Better we go to Zoo Negara the next time. Not going back again,” he said.

I also could not convince him that the chickens along the way into Hatyai were really good. I mean roast chickens, the type we eat!

Back to the monsoon season. Kelantan and Terengganu could be better options than Hatyai.

Tourists do not need to fork out a pile of money for beach chalets. They can just plunge into the flowing flood waters anywhere and anytime.

Let’s be fair. When Terengganu was under Barisan Nasional, the monsoon season was promoted too.

I am glad no Malaysians are going to Thailand for durians. It will be a poor reason, or more accurate, a poor excuse.

We should also promote Malaysia’s Dewan Rakyat as a tourism spot for comedy hour.

The year-end would be the best time as the meeting is the longest, beginning in October and continuing until December.

It could be our best tourism export and I am convinced Singaporeans will love it. Their Parliament pales in comparison.

Some of our politicians may not be known for their transparency and accountability but you can be sure they are competent in one thing – incompetency. And they will make a public display of it on the Dewan Rakyat Comedy Hour.

Singapore’s parliamentary debates are at sub-school standards level, seriously. There is just no drama or theatrics.

I saw on TV one nervous Opposition Member of Parlia-ment literally trembling away. Poor thing.

In Malaysia, we had an MP who made an outrageous claim that DAP leaders had blood links to Chin Peng and Lee Kuan Yew, and stays insistent that she is right.

To make things more comical, her party supporters sportingly raised over RM925,000 to pay her defamation losses to the plaintiffs.

That’s akin to PAS giving away this huge sum to the coffers of DAP, its greatest political nemesis.

The DAP, on compassionate grounds, could perhaps donate to Kelantan’s floods mitigation programme.

But then, politics in Malaysia is as unpredictable as the weather.

Almost all our parties have a history of shifting alliances, and the best part is you can rely on some theologians to justify to the faithful their politically opportunistic actions.

Obviously, Malaysia’s export assets aren’t just confined to boring products like palm oil and microchips, but also politics.

From Parliament to overly active social media, we have mastered the art of blending serious politics with side-splitting comedy.

There is something special, even mystical, about Malaysian politics. Bizarre may be a better word. Tourists will never get such hilarious scripts in sterile, clinical Singapore.

You can’t take Singaporeans seriously. The best they can do is reserve (it’s commonly called “chope” in Hokkien) a spot at a food court table with tissue papers. Yes, tissue papers.

Here, in Malaysia, we even get into a fight with the coffee shop owner and insist on occupying a table without ordering drinks. And get instant support on social media from netizens if the coffee shop owner gets mean.

Penang is the best place for real, authentic, affordable food – halal or non-halal. Tourists need not worry about tissues on empty tables at its restaurants.

If you see anyone leaving a packet of tissues on the table, just use it to wipe the greasy table.

Tourism, Arts and Culture Minister Datuk Seri Tiong King Sing needs to find new products for Visit Malaysia 2026.

He must think out of the box, to use an overused cliché. His opponents, meanwhile, are not thinking but they are waiting to box him in in Parliament. They are turning up the heat on him.

Here’s to 2025, with another year of Malaysian humour, wit, satire, and memes.

As I said at the start, many things will not change. Or, like the Thais love to say: “Same same.”

But we must learn to laugh at ourselves.

Resolutions, but no solutions

AHEAD of Jan 1, like millions of people around the world, I try to draft an annual list of New Year resolutions.

It’s really a futile annual ritual because the resolutions always remain unfulfilled, much like the empty pledges made by politicians.

Despite that, I have attempted to draw up a list, fuelled by some naive optimism and delusional belief in myself, mostly.

Top on the list is to radically give up all forms of carbohydrates.

By that, I mean no more nasi lemak, chicken rice, nasi kandar, clay pot chicken rice, mee tarik, mee goreng mamak, Hokkien mee, and all the sinful but delicious food that’s only available in heavenly Malaysia.

Even as I write this, I already know it is a doomed resolution. Me give up nasi kandar? Not likely.


Making New Year resolutions can be a really a futile annual ritual because the resolutions always remain unfulfilled, much like the empty pledges made by politicians, says the writer. — 123rf

But the doctor says I should. After my last blood test, he confirmed that I am no longer a borderline diabetic. I am in the danger zone now. I should have known better than to take the test during durian season. The doctor said I am now classified as a Type II diabetes case.

Of course, I disputed the results. I told him that as far as I know, I am just Type C, according to social media comments.

Until a few months back, I didn’t know Type C is how Malaysians of Chinese ethnicity are cynically referred to.

The doctor insisted that I may have confused Type II with Type B. There is no such thing as Type C in diabetes.

“Are you now saying that I am Type B? The Chinese who are bananas? Yellow on the outside and white on the inside and can’t speak Chinese?” I asked.

By then, my doctor was even more confused than I was. He looked like he needed psychiatric attention. I am lost too. I am not sure which is worse – Type C or Type B.

Since we were on the subject of diet, the doctor then told me I should stay away from wine.

I nearly had a bout of fits. This was blasphemy.

“Sir, you have crossed the red line. This is 3R!” I said, referring to the race, religion, and royalty issues that are forbidden topics in Malaysian public circles.

I had to remind the doctor that Jesus turned water into wine and this was recorded in the Bible.

The shaken man apologised profusely, including promising to remove his advice against drinking sugar-saturated wine from all his social media postings.

Yes, resolution No.1 is set to fail by 12.01am on Jan 1.

Now for resolution No.2. I need to exercise more. I should run around the neighbourhood more.

The doctor reminded me that walking around with my dogs and stopping to gossip with the aunties does not count.

“This is the 10th year that you have made this resolution and failed. I am worried about you. Start running and sweating,” he told me sternly.

I took a quick look at his waistline. He surely wasn’t practicing what he was preaching.

I now suspect that he is a retired politician. Probably a failed one who lost his deposit in an election.

You know, the type who, after losing power, says the community is in danger of losing its power. And they do it while surrounded by those who had toppled them from power in the first place.

Yes, it’s all the fault of the Type B and Type C, as usual.

Never mind, I think I’m confused again. That was not my doctor, but another one, who is much older.

I am already dizzy even before I start running. For sure, I have to re-look resolution No.2, too.

I will remain loyal and faithful to my couch. We have gone through thick and thin together.

Resolution No.3: I have to issue a warning to my senior citizen friends to stop sending me daily “good morning” messages as they are clogging up my handphone memory.

I can’t be spending my whole day deleting these messages. The wife has long accused me of “playing with your phone” the entire day instead of doing “productive work”.

And please, stop forwarding me fake political news as well.

It’s not true that retired soldiers are getting free durian land lots in Raub, Pahang. That’s insane. The land is too expensive to be given to old fart retirees, even if they are ex-servicemen!

The doctor also advised me that my blood pressure reading is good but “no need to be concerned with politics lah. No need to read all that news lah, there is nothing you can do about it.”

He’s right. Before the polls, politicians vow to be “prihatin” (concerned) and “membela nasib rakyat” (defend the plight of the people”) but afterwards, many of those promises disappear into thin air.

Poof! Just like that! You’d almost think Malaysian politicians have magical powers.

I promised the good doctor that I would read only the sports pages. But that was doomed just as quickly. Sports reporters have turned into political and crime reporters.

I guess they cannot compete with live TV broadcasts and have to look elsewhere.

The sports news is all about allegations in poison pen letters, financial discrepancies, and jostling for positions in sports bodies. Jeez!

My blood pressure shot up reading about these political wannabes in sports associations.

That’s it. I would rather stick to real scheming politicians. And there goes another resolution down the drain.

I really shouldn’t have bothered. It’s not even New Year’s Eve and my resolutions are set to become socially acceptable procrastination.

I will just stick to three resolutions which are set to fail, and continue life, as before, with my fellow Type M – for Malaysians and Moderates – and not let resolutions or toxic political and religious figures affect our national unity and sanity.

Happy New Year to all Malaysians, especially my faithful readers.

Leading through change


AI

LIKE many Malaysians, I often have to remind my colleagues, neighbours and friends that chat groups are not the best place to discuss politics, especially topics on race relations and religion.

Some of us often forget that participants in chat groups may not necessarily share the same sentiments and enthusiasm. Chat groups are created for specific agendas and purposes, but we do go off-track sometimes.

The workplace is no different. Divergent opinions can lead to creativity and better ways of doing things once a consensus is reached. However, it can also result in strong disagreements and even conflict, potentially breaking a team.

As managers, we are familiar with such situations. Managers must always think about how best to manage divergent opinions in professional settings.

As we come to the end of 2024 and brace for an uncertain 2025, in times of political upheaval, such as the new US president and increased geopolitical tensions affecting every region in the world, it is also a good time to focus on managing our backyard.

Being respectful and professional is always key, according to the Chartered Management Institute’s (CMI) tips for managers – be brave enough to shut down conversations if they make some colleagues feel uncomfortable.

It is important to remind teams that the workplace is not always the best place for heated political discussions, especially if they prove unproductive and inconsequential to work.

The bigger challenge requiring managers’ attention in 2025 is the march of artificial intelligence (AI) in the workplace. Forget about scheming and untrustworthy politicians.

AI is the number one priority – the better it is managed, the more likely organisations are to adopt it successfully and avoid potential pitfalls. The good news is that the Malaysian Employers Federation (MEF) believes that a significant portion of companies in Malaysia are proactive in this regard.

MEF president Datuk Syed Hussain Syed Husman cites the Cisco AI Readiness Index survey conducted in November last year, which revealed that 46% of Malaysian organisations are prepared to adopt AI technology in line with the Fourth Industrial Revolution (IR 4.0).

The study indicated that 13% of these entities are fully ready, with an additional 33% classified as partially ready.

For AI to take off, the positive impact of management and leadership on organisational performance is well-documented, including by Haskel et al (2007) in the United Kingdom and Bloom et al (2010), which found better management led to productivity increases of 13% to 17%.

Data from the UK’s Office of National Statistics shows that companies with high management practices are significantly more likely to drive tech and AI adoption. The research found that companies with top-tier management scores are significantly more likely to adopt AI (37% in the top decile compared to just 3% in the bottom) and to recognise its relevance.

While only 32% of top-performing companies see AI as inapplicable, this figure rises sharply to 74% among those with lower management scores.

However, CMI research reveals that anxiety around AI technologies remains widespread, with over two in five (44%) UK managers reporting concerns raised by colleagues and direct reports about new and emerging AI tools within their organisations.

Alarmingly, fewer than one in 10 managers (9%) believe their organisation is adequately equipped to work with AI, with most receiving little to no training on how to manage or integrate these technologies effectively.

Researchers have found that managers will increasingly play a critical role in interpreting AI-generated insights, ensuring these align with organisational goals, and making judgment calls that require human intuition and ethical consideration.

AI will impact every department and section, with no exceptions. For the human resources manager, they will need to determine whether AI is writing recruits’ curriculum-vitae and cover letters.

If so, should this be a cause for concern? Are graduates making themselves more attractive to employers by demonstrating a willingness to use AI? Or does this come across as lazy or lacking in creativity?

What does it tell potential employers? Is it deceitful or clever? And should employers be using AI-detection software?

For news editors in TV studios and newsrooms, shouldn’t they be leading the charge to use AI to eliminate tedious work, allowing staff to focus on creativity and more purposeful tasks?

As we end the year, some companies are still struggling with hybrid working.

It is safe to say that most Malaysian employers have insisted their staff return to the office physically.

This will also be the last year when public listed companies are allowed to conduct annual general meetings for shareholders solely online.

Beginning next year, public listed companies must have physical annual general meetings, with online participation as an additional option.

As we approach the fifth anniversary of the pandemic, the challenge for 2025 will be for managers to ensure they get it right.

For Malaysian managers still holding on to the hybrid workplace, they would know by now if it is still effective.

A season to celebrate, together

It’s Christmas, but it won’t just be Christians who will be celebrating. All ethnic groups will have reason to enjoy the yearend holidays – and that is what makes Malaysia special.

A CHINESE media friend from Hangzhou texted me the other day to say that she will be leading a delegation to visit Kuala Lumpur on Dec 23.

I replied saying we would be delighted to welcome her team but unfortunately, I would not be around to greet them as I would be on Christmas leave.

Expressing her regrets, she then asked if a Muslim colleague, a high-ranking person whom she knows, would be around.

My reply surprised her.

I told her the Muslim colleague would also not be present as she would be clearing her off-days. Another Indian colleague would also be away, spending time with his family.

The Chinese national said she had a lot to learn about Malaysia. She had assumed that with a 70% Muslim population, it would be business as usual in this country when her team arrived at this time.

I explained to her that while we have the public holidays for the various races, Malaysians of all religions also join in the celebrations.

It is common for friends of different faiths to visit each other’s homes to extend greetings. If we don’t do that, we will look to travel during the stretch of extended holidays.

By now, I could sense that she was thoroughly confused – or felt that Malaysians are always not working!

I was sure by now that she would be checking soon on how many public holidays Malaysians have. I can sense an embarrassed question coming from her soon.

Really, we are a blessed country. While we whine and grumble about ethnicity, none of us will quarrel about celebrating the festivals of every ethnic group.

We are the South-East Asian nation with the most public holidays, if we account for the state holidays as well, with at least 18 holidays each year.

In China, known as the factory of the world for producing just about everything, there are only seven declared holidays.

The United States is one of the few countries with 10 days of public holidays, while Germany only has nine.

My Chinese friend was also further bewildered to find out that I am a practising Christian as I do not carry a Christian name.

“Having a Western name doesn’t mean anything. Just like in China, so many of you have Western names,” I reminded her.

She answered that it was because many foreigners could not pronounce their pinyin names correctly with all the Zs and Xs in their names.


United in celebration: Members of the public enjoying the festive mood and colourful Christmas decorations in the Kuala Lumpur city centre. — YAP CHEE HONG/The Star

Naturally, Christmas is not a public holiday in China although New Year’s Day is. It’s the same in Japan, where Christmas isn’t a holiday.

So I guess we should not be surprised if the Chinese and Japanese think Malaysians will work on Christmas Day.

By now, she explained that the trip had to proceed, despite our unfortunate absence, as they had a budget which had to be utilised by year’s end. Well, at least, there are similarities in government agencies everywhere.

“Don’t worry. We may not be around but there will be other senior people who must be around,” I told her, and could almost hear the sigh of relief.

Again, she asked, perhaps to be safe, if the person would be a Muslim.

I had to disappoint her again. This senior person, I told her, was a Christian. Again, she was shocked as she had just heard that Christians would be away celebrating this festive occasion.

“Well, he will just take a day off as he is single, and he is in no mood to answer questions from nosey family members about his marital status. He will gladly meet you at the office, along with other single Muslim colleagues.”

This one, she understood perfectly. Nosey family members are, after all, a universal problem.

Again, I could almost hear her big smile, and relief.


While we have specific public holidays for the various races, Malaysians of all religions usually join in the celebrations and extended holidays – and the flip side of that are traffic jams, of course! — Filepic/The Star

But a week later, I received another message via WeChat, the messaging and social media app that’s popular in China.

“Mr Wong, not sure if this is good news for you. We will have to postpone the visit to January 2025, before Chinese New Year, due to procedural reasons,” she said.

Of course, it was good news for me as I had been looking forward to exchanging some cooperation, and can now do so.

But my single Christian colleague wasn’t too excited. He had been looking for a real reason to escape from the annual family interrogation.

“Boss, this is no good. Please tell them they don’t understand what Indian families are like, even though we are Christians.

“I could be already married to a total stranger by the time your Chinese friends arrive in Malaysia. I can hear my family already plotting away like politicians,” he pleaded.

As I put down the phone, I received a fresh text. The dates of holidays and extended long weekends for 2025 have already gone viral and 2024 is not even over!

I won’t be telling my Chinese friend this. Imagine what she will think of us!

How I love Malaysia. There is no place like it.

To all my readers, a Merry Christmas and a Happy New Year!

Facts, not fiction, dear MPs


Resolutely defiant: Dr Siti Mastura has stubbornly clung on to her far-fetched claims even when the facts are strikingly clear. — Screecapture/RTM

PAS Member of Parliament for Kepala Batas Siti Mastura Muhammad holds a doctorate. The 35-year-old politician studied at the Al-Azhar University in Egypt before getting her PhD in Islamic Development Management from Universiti Sains Malaysia, with the best thesis award as well.

So, one would have expected her to be a well-trained academic with skills in carrying out research.

Sadly, accuracy isn’t her strong point. Worse, she has stubbornly clung on to her far-fetched claims even when the facts are strikingly clear.

She has now gained a notorious reputation and if there is any award for worst research, Siti Mastura will easily beat the other 221 MPs to win it.

Recently, the High Court ruled that remarks made by the religious academician linking prominent political figures Tan Sri Lim Kit Siang, his son Lim Guan Eng, and Seputeh MP Teresa Kok to the late Communist Party of Malaya leader Chin Peng and Singapore’s Lee Kuan Yew were defamatory and uttered with malice.

Judge Datuk Quay Chew Soon ruled that Siti Mastura’s statements were defamatory and that her defence – including fair comment, qualified privilege, and innocent dissemination – were not proven.

“I therefore award the following global damages: RM300,000 in favour of Lim Kit Siang, RM250,000 in favour of Lim Guan Eng, and RM200,000 in favour of Teresa Kok,” he said, adding that the plaintiffs would also be entitled to a 5% interest on the sum from the date of judgment until full payment is made.

The judge also issued an injunction restraining her from repeating or publishing similar defamatory remarks against the plaintiffs in the future.

Siti Mastura was also ordered to pay legal costs – RM25,000 each to the three plaintiffs, given that the three suits were heard together, thus saving costs.

Quay said he was satisfied that Siti Mastura’s remarks had exposed the plaintiffs to hatred and public opprobrium, and went beyond the realm of mere political criticism.

“Criticism of political opponents is legitimate only if it does not cross into the realm of defamation,” he stated.

“Despite holding a PhD with good research practices, she relied on a campaign book that was unverified, without a publication year, author, publisher, or ISBN number,” the judge said.

It isn’t clear if Siti Mastura will pay the damages, or if she would file an appeal now. None of the other PAS leaders have come out to speak on the matter, or if the party would help her raise the ordered amount.

The matter could have been easily settled if she had apologised to the aggrieved parties. Instead, she insisted on sticking to her outlandish claims.

It was not the only time she had done so.

In March, Siti Mastura was embroiled in another controversial claim that 1.2 million Chinese nationals have been in the country illegally since 2018 and had not left.

Home Minister Datuk Seri Saifuddin Nasution rubbished the claims, saying the allegations were unfounded and could not be defended.

The administration, he said, was transparent about the issue and based its response on data. The facts are these: 46 million foreigners entered the country between Jan 1, 2021, and Dec 31, last year. Of this, 39 million had left, meaning six million are still here.

Saifuddin noted that those who remained were here on long-term passes valid for three to five years, adding that this did not include those on social visits, diplomatic and student passes, among others.

The Home Minister added that 2.6 million foreigners who overstayed had already come forward to register with the Immigration Department.

Guan Eng has also said that the Hansard shows that only 92 Chinese nationals were detained as undocumented migrants during an early 2023 crackdown, with 809 being denied entry into the country that year, “numbers which starkly contrast with the figures Mastura had mentioned”.

He said Perikatan Nasional leader Datuk Seri Hamzah Zainuddin, who was home minister during the Pakatan Harapan administration, had admitted that the claim was inaccurate. Citing the Hansard from 2022, he quoted Hamzah as saying the home ministry would make a correction.

The Dewan Rakyat should not be a place where MPs can make unsubstantiated claims – or worse, spout outright lies – and get away with it by proclaiming their privileges.

Siti Mastura had to pay the price only because she made her allegations against the DAP leaders at an open political gathering.

We are coming to 2025 soon, and it wouldn’t be too much if voters expected a certain level of competency from their representatives.

Siti Mastura, for one, needs to go back to school as even secondary school students writing essays know the importance of checking facts.

If PAS picks her to defend her Kepala Batas seat, and she wins again in the next general election, it would indeed be bizarre and outlandish.

Book Review: Heart of Service – The Untold Story of Dr MPL Yegappan


Heart of Service – The Untold Story of Dr MPL Yegappan

IT won’t be wrong to suggest that his name is almost non-existent in our history books. It doesn’t help that there is not a road in Penang that is named after him, but the late Dr MPL Yegappan left an indelible mark on our country’s history.

He was a man of many firsts, including being the first elected chairman of the Bukit Mertajam Town Council.

Unlike in modern day Malaysia today where councillors, whether at city or municipal levels, are appointed, Penang set the standards by being the first in the country to hold council elections.

Dr MPL Yegappan was also a state executive councillor in the Penang Merdeka Cabinet during the transformative 1950s through to the 1960s.

The untold story of a man, whose unwavering dedication to service over self made him a beloved figure in BM, is finally recorded in a book by the current MP for Bukit Mertajam Steven Sim Chee Keong.

This could happen because Sim is a friend of Dr Yegappan Shanmugam, a grandchild of Dr MPL Yegappan. The young doctor was named after his grandfather.

Sim and the young Yegappan were schoolboys in Standard One at SRK Stowell and later went to Bukit Mertajam High School together.

The story of Dr MPL Yegappan remained etched in Sim’s memory since the first time he heard about this local BM legend.

Coming from the distinguished Nattukottai Chettiars family of businessmen, landowners and money lenders, Dr MPL Yegappan grew up in India but came to Kulim in Malaya at the age of 14, and eventually enrolled at St Xavier’s Institution in Penang for his School Certificate Examination.

He went back to India to study medicine in Madras and became the first doctor in the Chettiar community.

But his heart was in Malaya, where he had spent his transformative years, and when World War II ended, he wasted no time and sailed back to Malaya in 1946.

He took up the post of medical officer at the Penang General Hospital the following year but in 1948, he was transferred to Bukit Mertajam, a sleepy town then. Having settled down in Penang with his family of a wife and five children, he was then put on for transfer to Tampin, Negeri Sembilan.

After his appeals to work in nearer towns such as Taiping, Alor Setar and Ipoh were rejected, Dr MPL Yegappan decided to open his private clinic in BM – the first private medical practice in town.

Despite his busy schedule, he also played an active community role, including in local government bodies where he was also the first president of the Indian Association in BM.

As self-government began to take root in Malaya, ahead of the independence in 1957, municipal council elections were held in several towns. In 1951, a group of young professionals decided to form the multi-racial Penang Radical Party.

It was founded by Dr Lim Chong Eu, who later became Chief Minister, in 1969, with other personalities including lawyer CO Lim, SM Zainal Abidin and Nancy Yeap, the granddaughter of the wealthy Penang banker Yeap Chor Ee.

“Interestingly, SM Zainal Abidin was also the Penang Umno president when he was appointed vice-president of the Penang Radical Party – at that time, party membership was more fluid and less restrictive, allowing individuals to belong to multiple parties.

“Nevertheless, despite Zainal Abidin openly welcoming the formation of the Penang Radical Party and expressing that Umno members were free to join any party for municipal elections, Penang Umno exco later expelled Aziz Ibrahim because he contested under the Penang Radical Party banner in the 1951 (council) election,” wrote Sim.

Dr Lim remained as vice-chairman of the Radical Party but joined the MCA in 1954. He went on to become a president of MCA but later formed the Penang-based multi-racial Gerakan party.

Dr MPL Yegappan came into the picture in 1953 when he was elected as the party’s BM branch chairman, and in that same year, he won a seat in the BM council elections.

Interestingly, in the 1958 council polls, Che Yan Hamid Hussain, the secretary of Umno’s Kaum Ibu in the Seberang Perai Selatan division, contested a seat.

Che Ya won a seat despite contesting in the Tanah Liat area with an overwhelmingly Chinese majority.

Che Yan was the wife of Ibrahim Abdul Rahman, who served as the first MP for BM (1959-1969), then known as Central Seberang Prai.

They were the parents of Datuk Seri Anwar Ibrahim, our current Prime Minister, who recalled Dr MPL Yegappan, as a “polite and gentle person.”

As his political career soars, Dr MPL Yegappan went on to become an elected state assemblyman in the second Penang state election in 1959.

In the Butterworth state constituency, he won with a 1,154 majority in a four-cornered fight, under the Alliance ticket.

He was made the state exco member in charge of education and interestingly, he was known as an advocate of Bahasa Melayu by initiating several campaigns to speak the national language.

“The extent of Dr MPL Yegappan’s commitment to the national language can be demonstrated in an incident at the state assembly when he responded in Bahasa Melayu to questions posed by a member of the Opposition. The Opposition member had spoken in English as it was allowed then,” wrote Sim.

More importantly, he played a major role in pushing for the setting up of the University of Penang – which would later be called Universiti Sains Malaysia when it was finally set up in Minden Heights, Penang.

Certainly, many people deserved to be credited for making USM a reality but for the record, Dr MPL Yegappan was the person who tabled the motion on behalf of the Penang state government for a university in Penang on April 11, 1962.

He passed away in 1972 at the age of 57 and until his demise, he continued to be active in organising religious activities in BM and Kulim.

Sim has regarded the book as “a labour of love” when he started writing in 2020 during the pandemic period, saying that a few weeks after he began writing, he had been hospitalised for ten days.

It took him over two years to complete Dr MPL Yegappan’s biography, which saw him carrying out research at the National Archives, libraries of the state assembly, the Parliament and all the way to Singapore, India and the United Kingdom.

It’s certainly a commendable job as Sim has put on record the achievement of another BM boy, the home of Anwar Ibrahim, Tun Abdullah Ahmad Badawi, Yang di-Pertua Negri Tun Ahmad Fuzi Abdul Razak, National Laureate Prof Emeritus Dr Muhammad Haji Salleh, the first chief minister of Penang, the late Tan Sri Dr Wong Pow Nee and badminton legend Datuk Lee Chong Wei.

Some of these personalities may have lived nearby BM town but certainly, they have studied in BM.

But certainly, it will be most appropriate that a road in BM be named after Dr MPL Yegappan.

Sim has written this book in a very clear way as he takes his readers from Dr MPL Yegappan’s childhood days to his last days. It is easy to read as Sim cleverly weaved in the historical parts without interrupting the flow of his story telling.

He has also managed to provide his readers with what Malaya and the early days of post-Merdeka were like. Well done.

Heart of Service: The Untold Story of Dr MPL Yegappan by Steven Sim Chee Leong is published by Clarity Publishing Sdn Bhd and World Scientific Publishing Co, and is available at major book stores.

Tengku Zafrul to join PKR?

The Investment, Trade and Industry Minister is expected to leave Umno, with top-level negotiations completed for his entry into the new party.

In April, Tengku Zafrul quit as Selangor Umno treasurer, citing differences of opinion and lack of direction.

In a statement on Facebook, he said that Selangor Umno needed strong leadership to make it the powerhouse it once was.

The announcement was a strong statement that he no longer had any interest in Umno.

His entry into PKR is not surprising as Tengku Zafrul works well with Prime Minister Datuk Seri Anwar Ibrahim and is regarded as an asset in the Cabinet.

Meanwhile, Selangor Mentri Besar Datuk Seri Amirudin Shari has also privately expressed his intention to seek a federal-level post.

In 2022, Amirudin defeated former Selangor MB Datuk Seri Azmin Ali to capture the Gombak Parliament seat.

Top PKR officials said this would be a natural leadership progression for Amirudin.

It is not clear how Tengku Zafrul will be able to use his experience in PKR but he will certainly be an asset at federal or state level.

His term as a senator will end in December 2025.

The next general election must be held by 2027 but speculation is that it could be called in 2026.

It is uncertain when the official announcement that Tengku Zafrul has joined PKR will be made.

PKR secretary-general Fuziah Salleh had said there is no special pathway to join the party and that anyone who wishes to join the party – including Tengku Zafrul Aziz – must follow standard procedure.

But some senior Umno officials have already heard talk that Tengku Zafrul wants to join PKR.

”It is important a proper narrative is made in the announcement as he will still be in the unity government,” one official said.